Warranty
For a worry-free warranty, here’s what you need to know:
Assaya Jewelry pieces are carefully and expertly crafted in our workshops in Bangkok.
We offer a 6-month warranty against any design defect from the date of purchase (excluding damage caused by natural wear or accidental impacts). If, despite all our efforts, your jewelry does not give you complete satisfaction, our team is here for you.
To protect your pieces from scratches and tangling, remember to store them in our small natural cotton pouches designed for this purpose.
To make a warranty claim, please contact juliette@assayajewelry.com.
If the issue is not covered by the warranty, we will get in touch with you.
MAINTENANCE
To preserve the life of your jewelry, here are some care tips :
Resistant to your daily life, the jewelry is resistant to fresh water. You can keep it on in the shower.
However, it is essential to avoid all products containing alcohol (perfume, cleaning products, hydroalcoholic gel…). It is therefore important to remove your pretty necklaces before applying perfume, to take off your beautiful bracelets before cleaning, to carefully store your golden gems before going to the pool, or doing intense sports (to avoid the acidity of sweat).
When not in use, store your jewelry carefully in its cotton pouch or box, away from air, humidity, and light. And if it slightly oxidizes, gently rub it with a chamois leather designed for this purpose.
One thing is certain: when you wear your Assaya Jewelry, shine, laugh, have fun, and enjoy life!